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5 Stats that prove the power of onboarding videos

Onboarding – the education that takes place as a new user has an initial experience with your product or service – is often the first impression you make on a customer. When done well, great onboarding creates a positive experience with a new product, builds value,...

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5 Stats that prove the power of onboarding videos

5 Stats that prove the power of onboarding videos

Onboarding – the education that takes place as a new user has an initial experience with your product or service – is often the first impression you make on a customer. When done well, great onboarding creates a positive experience with a new product, builds value,...

How onboarding optimises user retention [NEW DATA]

How onboarding optimises user retention [NEW DATA]

In a world of infinite choice, brand loyalty is in short supply these days. But the payoff for nurturing loyal customers is massive. Because 61% of loyal customers will go out of their way to buy...

33 Incredible user onboarding emails

33 Incredible user onboarding emails

It’s one of those words that says so much. ‘Onboarding’: it goes much deeper than ‘orientation’ or ‘induction.’ It’s not just about pointing customers in the right direction, or giving them a...

How to understand – and REDUCE – SaaS churn

How to understand – and REDUCE – SaaS churn

As more and more of us are beginning to focus on bettering our mental health, you would think that a meditation app like Headspace has struck gold. However, despite boasting over 10 million...

13 Free Project Management Software Tools for 2020

13 Free Project Management Software Tools for 2020

In his book, Sapiens: A Brief History of Humankind, author Yuval Noah Harari mused on the emergence of modern technology like mobile phones, computers and email. “Once people get used to a certain...

7 ways to repurpose your written content into video

7 ways to repurpose your written content into video

So you’ve read our State of Video Marketing 2020 survey results, and you’re convinced: This is the year your team is going to get serious about video. But you feel a little unsure about producing...

10 Reasons video is perfect for internal training

10 Reasons video is perfect for internal training

In this highly competitive climate for hiring top talent, a strong employee training and development programme is going to set you apart in your industry. And not just when it comes to recruitment....

The ultimate guide to onboarding users with video

The ultimate guide to onboarding users with video

Onboarding is a make-or-break component of the user experience that teaches people how to use your product while building value. Many product companies struggle with user retention; high numbers of...

15 Hugely impressive examples of microinteractions

15 Hugely impressive examples of microinteractions

In June 1833, a strange word appeared in the French newspaper, Le Figaro. Invented by Belgian physicist Joseph Plateau, the phenakistiscope, when rotated by a human user, transformed static images...

How to craft the ultimate video tutorial (12 tips)

How to craft the ultimate video tutorial (12 tips)

Have you ever watched a video to learn how to use a new feature on a software application you use at work? Or to get started on a home project like installing a new deck or replacing a sink? Or even...

30 Stats that prove the power of testimonials!

30 Stats that prove the power of testimonials!

“You HAVE to try this.” - 5 words that are sure to spark immediate interest in anyone. Whether it’s a TV show, a new restaurant, or a product, when things come recommended we are more likely to try...

7 Testimonial video success stories!

7 Testimonial video success stories!

Here’s the thing… Every business out there tells potential customers that they can do amazing things for them. The trick is getting people to understand (and believe!) what you’re saying. And that’s...

Warm up for 2020 with our Winter Offer!

Warm up for 2020 with our Winter Offer!

As we cruise rapidly towards the end of 2019, you’re probably trying to tie up all those loose ends and get set for the year ahead. We often speak to businesses around this time of year who are...

11 Ways to gain customer trust and boost sales

11 Ways to gain customer trust and boost sales

American motivational speaker Zig Ziglar once said: “If people like you they’ll listen to you, but if they trust you they’ll do business with you.” That’s great advice and it happens to be true. A...