Customer service videos
Give your customers the tools and information to solve their own problems and achieve their own goals with your product or service.
Support and delight – at scale
Reasons to talk GI - Encourages brokers to talk to their customers about general insurance.
Explains to guests that, although the Walker Hotel has a new name, the service will remain the same.
Supports users who are signing up for online banking.
Customer service videos can be used to…
Why use customer service videos?
Reduce support queries
Remove barriers to sale
More than a third of marketers say that video has helped them reduce support calls.