If you think about how you’d like to learn something, a couple of options probably come to mind. You could read an article, a book, or a manual. You could sit through...
Support people using video
See all articles we’ve created to help you support your customers, prospects & team using video below.
Subscribe to be notified when we publish new articles:
A couple of emails per month max | unsubscribe at any time
The 5 Best Training Videos Ever
What makes a training video THE best? Is it a funny clickbait title? Or is it one that actually works – that gets great results, providing an amazing training tool for employees?
Employee training videos: 8 success stories from real brands
What do wireless headsets, LED lighting, portable cordless vacuums, freeze-dried foods, memory foam and scratch resistant eyeglass lenses have in common? No - they’re not...
How to Build a New Employee Training Program for 2021
There have been many predictions from all forms of media about what the year 2021 would hold. From the anime TV show Cowboy Bebop predicting we’d have an astral gate that...
The Importance of Training and Development at Work in 2021
For the third year in a row, learning and development professionals are planning to increase their budget. This could be down to the fact that millennials - people...
How to Create Brilliant Employee Training Videos That Work!
Did you know that how you onboard your employees can actually impact your retention rate? It seems strange to think about the day your employees will move on when you’ve only...
7 Methods for Insanely Effective Employee Training
We all know how intimidating it can feel to start a new job, or even a new role within your existing workplace. And it’s no secret that learning new things gets tougher as you...
Mobile App Onboarding: 10 Tips (and Examples) For 2021
Everpix and Hailo were big names in the app world between 2012 and 2013, but now, like so many other apps, they are lost to time. And it’s not because they’re no longer...
How to Increase User Engagement With Video
User engagement - the extent to which people actually use and get value from your product - is a key driver of business success or failure. Often, the problem begins during the...
4 Incredible Sales Video Success Stories
There’s an old saying that, in business, your job is either to support the customer - or support the person who does. This ethos doesn’t just offer a reassuring sense of...
Sales Training: How to Elevate Your Team’s Performance With Video
Whether you’re training a whole new team, a new starter, or you want your current sales team to refresh their skills, training using video is a great idea. Videos are impactful,...
How to Improve Customer Service Training With Video
When it comes to customer service training, video is right up there at the top of the tree. It lets learners understand and visualise the answers to key questions: how should...
How Brands Use Video for Sales Training (Examples & Success Stories)
Sales training is crucial. But it’s also costly. According to a recent Training Industry report, companies are spending (across all industries and sizes) anywhere between...
3 Success Stories That Show the Power of Customer Onboarding Videos
On Thursday, 22nd September 1994, a brand new TV show aired for the first time on NBC. The pilot episode had the unenviable task of introducing no fewer than six central...
10 Customer Engagement Strategies You Can Implement TODAY
Customer engagement, in simple terms, means an emotional connection between a product or service and its users. If you invest in engagement, you’ll notice customers that...
5 Amazing Walkthrough Examples for Apps and Websites
We all have our favourite apps. The ones we use on a daily basis and can’t live without. But, for most mobile apps, life is surprisingly short. Around 80-90% of all...
12 Incredible Examples of User Onboarding
Have you ever downloaded an app or piece of software and thought...now what?! Far too often, onboarding falls short of what customers expect from businesses. In fact, over 90% of...
5 Stats That Prove the Power of Onboarding Videos
Onboarding – the education that takes place as a new user has an initial experience with your product or service – is often the first impression you make on a customer. When done...
![How Onboarding Optimises User Retention [NEW DATA]](https://www.wyzowl.com/wp-content/uploads/2020/03/How-onboarding-optimises-user-retention-400x250.png.webp)
How Onboarding Optimises User Retention [NEW DATA]
In a world of infinite choice, brand loyalty is in short supply these days. But the payoff for nurturing loyal customers is massive. Because 61% of loyal customers will go out of...
33 Incredible User Onboarding Emails
It’s one of those words that says so much. ‘Onboarding’: it goes much deeper than ‘orientation’ or ‘induction.’ It’s not just about pointing customers in the right direction, or...
