Support people using video

See all articles we’ve created to help you support your customers, prospects & team using video below.

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20 Best Customer Onboarding Videos – EVER!

20 Best Customer Onboarding Videos – EVER!

First impressions can mean everything. If your customer has a bad first interaction or struggles to get started with your product, they may not be a customer for long. The time...

20 Examples of Effective Training Videos

20 Examples of Effective Training Videos

There aren’t many slam dunks in business. Usually, it’s a choice between cost or effectiveness. Thankfully, you don't have compromise either if you want to create training...

How to Improve Customer Support With Video

How to Improve Customer Support With Video

Since it first created a buzz among marketers all those years ago, video marketing has become synonymous with promoting businesses. It's true that video is one of the best ways...

5 Reasons to use video to train your team

5 Reasons to use video to train your team

Training is one of those things that can seem like a necessary evil. Nobody really enjoys doing it - but it needs to be done to build and maintain high levels of...

Using Video to Train your Team

Using Video to Train your Team

From my experience of first days at new jobs, I've found that there seems to be three approaches to onboarding: 1. The throw you in the deep end and see if you can swim approach...

6 examples of great customer service

6 examples of great customer service

Let's start with the bad news: 78% of transactions were bailed on because of a poor customer service experience.It takes 12 positive experiences to make up for one negative...