As more and more of us are beginning to focus on bettering our mental health, you would think that a meditation app like Headspace has struck gold. However, despite boasting over...
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13 Best Project Management Software Tools for 2021
In his book, Sapiens: A Brief History of Humankind, author Yuval Noah Harari mused on the emergence of modern technology like mobile phones, computers and email. “Once people get...
10 Reasons Video Is Perfect For Internal Training
In this highly competitive climate for hiring top talent, a strong employee training and development programme is going to set you apart in your industry. And not just when it...
The Ultimate Guide to Onboarding Users With Video
Onboarding is a make-or-break component of the user experience that teaches people how to use your product while building value. Many product companies struggle with user...
How to Create a Kickass Customer Onboarding Process
Have you ever tried out a new product and felt lost the whole time? Perhaps you poked around for a few minutes to see if you could figure it out yourself, or maybe you completely...
12 Brands That Nail Customer Education With Video
If you’re struggling with customer experience and retention, it can be a really frustrating and worrying time for your business. Customers will churn and leave bad reviews for...
20 Best Customer Onboarding Videos – EVER!
First impressions can mean everything. If your customer has a bad first interaction or struggles to get started with your product, they may not be a customer for long. The time...
How to Train Employees Using Video (5 Ways + Examples)
Training employees is important for many reasons, playing a key role in staff satisfaction, engagement, productivity and retention. But how? Why? And how do you go about doing...
20 Examples of Effective Training Videos
There aren’t many slam dunks in business. Usually, it’s a choice between cost or effectiveness. Thankfully, you don't have compromise either if you want to create training...
How to Improve Customer Support With Video
Since it first created a buzz among marketers all those years ago, video marketing has become synonymous with promoting businesses. It's true that video is one of the best ways...
How to Boost Employee Engagement With Video in 4 Steps
Employee engagement is, to quote Ron Burgundy, 'kind of a big deal.' Having employees at their workstation is one thing - but ensuring they're engaged with your overall mission...
How to Create a Killer Knowledge Video (In 4 Easy Steps)
When you hear the phrase “knowledge video” it probably takes you back to your school days, trying to cram in a series of videos to help you study for your finals… There’s a...
6 Examples of Great Customer Service
Let's start with the bad news: 78% of transactions were bailed on because of a poor customer service experience.It takes 12 positive experiences to make up for one negative...
