Report: Customer Onboarding Statistics 2020

How important is customer onboarding as an overall piece of the user journey puzzle?

To find out, we surveyed 216 people in early 2020. We asked them about their experiences as customers, about the role onboarding has played in those experiences, how they feel brands do when it comes to onboarding – and how they feel it could be improved.

Download the report for free today:

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